Maestro — Aqaba (Team Leader, Operators)

About the Role

A Maestro leads a team of STEADYWRK Operators in Aqaba. You are accountable for what your team delivers: you sit with operators on live calls, review their recordings, coach the specific habit that is costing them the outcome, and raise the floor of the whole group. You hold the standard — you decide when an operator is ready, and you say so when they are not. This is a people-leadership role, not a senior-operator title: your own call volume matters less than how much better your team gets each month. 500–850 JOD/month. 4 PM – 1 AM Jordan time, five days a week. Remote during training, Aqaba-based thereafter.

Requirements

• You have led people before — a team, a shift, a squad — and can name what changed under you
• You develop others deliberately: you can describe how you took someone from weak to competent
• Fluent English — you coach on calls made in English, and you review them in English
• Fluent Arabic — your team is coached in the language they think in
• You give direct feedback without flinching, and you can hold a standard that makes you unpopular for a week
• Available 4 PM – 1 AM Jordan time, 5 days a week

Our Hiring Process

We believe in speed and transparency. Our process takes 14 days or fewer:

1. 1Application review (within 48 hours)
2. 2Skills assessment — role-specific challenge
3. 3Video interview — async recorded questions
4. 4Live interview with the team lead
5. 5Offer with growth plan